it's not working what can i do I don't want to have to cut the tangles out of my hair.

when ur hair is wett try a wide toothed brush and then go smalller and smaller till you get to a comb sizee

Patience! Start at the bottom using a wide tooth comb. Once you get the bottom two inhces or so detangled with the wide tooth, use a finer toothed comb. Then go back to the wide tooth and go up another two inches. Might take a while.

I spent about 45 minutes taking the tangles out of my 6-year-old's hair after her friend had "braided" it. Patience, small sections, bottom up. Good luck.