I received good advice regarding shampoo and conditioner from a stylist working at an Ulta store I shopped in while visiting the States. So that may be a good place to start. I have sensitive skin as well, but if I wash my neck, shoulders and upper back with soap after I've rinsed my hair and put it up in a towel to dry, I don't have the problem of break-outs after using a moisturizing shampoo/conditioner. Just a thought.
Where I live in the UK has extrememly hard water full of minerals/lime and it has dried out my hair something terrible. The stylist recommeded Redken All Soft Shampoo and conditioner. I also stopped blow drying for the most part (only my bangs and roots). Before I blow dry, I use a few drops of Neurogena's Triple Moisture serum. My hair is now soft but full. Best of luck!
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